1. Refund Eligibility: We want our clients to be satisfied with our products/services. Refunds may be considered under the following circumstances:
- The product/service does not meet your expectations.
2. Timeframe for Refund Requests: Refund requests must be submitted within 7 days of receiving the product or service. After this period, we reserve the right to deny the request.
3. Process for Refund Requests: To request a refund, please contact us. Include relevant details such as order number, product details, and the reason for the refund request.
4. Refund Approval and Processing: Refunds are subject to approval. Once approved, refunds will be processed within 7 business days. The method of refund (e.g., original payment method, store credit) will be determined by Jefferson High School Alumni.
5. Return Shipping Costs: If a return is required, you may be responsible for return shipping costs, unless the return is due to a mistake on our part (e.g., wrong product shipped, defective product).
6. Exclusions: While we aim to accommodate refund requests, the following items are generally non-refundable:
- [List any specific items or services that are non-refundable]
7. Cancellations: For services or subscriptions, cancellations made after 3 days of the initial purchase may not be eligible for a refund.
8. Contact Information: For refund requests or further assistance, please contact our customer support at [provide contact information].
9. Changes to the Refund Policy: We may update this refund policy. Check the "Last Updated" date for the latest version. Your continued use of our products/services after changes constitutes acceptance.